Schedule a Doctor Visit at Mercy Family Clinic

Request an appointment or contact our care team today. Same-day and next-day visits may be available for many primary care concerns.

Use the secure form below to request a convenient time, or call our clinic directly if you prefer to schedule by phone.

For medical emergencies, please call 911 or go to the nearest emergency room. Appointment requests submitted through this page are monitored during regular office hours only.

Request a Medical Clinic Appointment Online

Select your preferred appointment date. Availability shown in the form after selection.

Preferred Appointment Date

Complete the secure appointment request form below. A member of our scheduling team will review your request and contact you by phone, text, or email within one business day to confirm your visit time.

  • Please do not include sensitive medical details; a nurse or provider can discuss specifics with you directly.
  • Submitting this form does not guarantee an appointment until you receive a confirmation from our office.
  • If you need to reschedule or cancel, contact the clinic at least 24 hours before your appointment time.

Your information is kept private and used only to coordinate your care and schedule your appointment in compliance with applicable privacy regulations.

Contact Our Medical Clinic

Whether you need to schedule a doctor visit, ask a question about your care, or follow up on test results, our clinic team is here to help.

Phone (Scheduling & General Questions):
(832) 956-1897

Clinic Email (Non-Urgent Only):
[email protected]

Clinic Address:
Mercy Family Clinic

12638 Bissonnet Street, Suite A
Houston, TX 77099

For fastest service, please call the clinic during office hours. If you reach our voicemail, leave your full name, date of birth, and the best phone number to return your call.

How to Schedule by Phone

  • Call our clinic at (832) 956-1897 during office hours.

  • Have your insurance card and a list of current medications ready, if available.

  • Tell us if you are a new patient or an existing patient of our medical clinic.

  • Let the scheduler know your preferred provider and best days/times for a doctor visit.

If you are calling about test results, prescription refills, or paperwork (such as forms for work or school), please tell our team when you last visited the clinic so we can direct your call appropriately.

Primary Care & Medical Clinic Services

Our clinic provides comprehensive primary care and internal medicine services for adults and families. When you schedule a doctor visit with us, you can be seen for a wide range of routine, preventive, and acute medical needs.

Common Reasons to Book an Appointment

  • Annual physical exams and wellness visits
  • Chronic disease management (diabetes, high blood pressure, asthma)
  • Cold, flu, cough, sore throat, and minor infections
  • Vaccines and immunizations
  • Women’s and men’s preventive health screenings

Additional In-Clinic Services

  • On-site lab work and basic diagnostic testing
  • Follow-up care after hospital or emergency visits
  • Work, school, and sports physicals
  • Preventive counseling for nutrition, weight, and lifestyle
  • Referrals to specialists when needed

If you are unsure whether our medical clinic is the right place for your concern, contact our office and we will help you decide on the most appropriate level of care.

Clinic Hours & Appointment Times

We offer convenient appointment times throughout the week. Availability may vary by provider and season, but our scheduling team will work with you to find a time that fits your schedule.

  • Monday – Friday: 9:00 a.m. – 5:00 p.m.

  • Select early morning and evening appointments by request

  • Saturday clinics offered periodically for preventive visits

  • Closed on Sundays and major holidays

Same-day appointments may be available for urgent but non-emergency needs. Call early in the day to increase the likelihood of same-day openings.

After-Hours & Emergencies

If you are experiencing a life-threatening emergency—such as chest pain, severe shortness of breath, signs of stroke, heavy bleeding, or severe injury—call 911 immediately or go to the nearest emergency room.

  • For urgent questions outside office hours, call our main number to be connected with the on-call provider or nurse line, if available in your area.
  • Prescription refill requests may be submitted through your patient portal or by calling during regular business hours.
  • The online appointment form is not monitored 24/7 and should not be used for urgent symptoms.

Find Our Mercy Family Clinic Location

Mercy Family Clinic is conveniently located in southwest Houston, close to major roads, public transportation, and neighborhood businesses.

Address:
Mercy Family Clinic
12638 Bissonnet Street, Suite A
Houston, TX 77099

Parking & Transportation

  • Free patient parking is available in the lot directly in front of the clinic building.

  • The clinic is within walking distance of several bus stops and the central transit station.

If you need mobility assistance when you arrive, please let our front desk staff know in advance so we can help arrange wheelchair access or additional support.

Experienced Physicians & Patient-Centered Care

When you schedule an appointment at our medical clinic, you are cared for by a team of board-certified physicians, nurse practitioners, and support staff who are dedicated to building long-term relationships with patients and families in our community.

Our Approach to Care

  • Evidence-based, preventive-focused primary care
  • Clear communication and shared decision making
  • Respectful, culturally sensitive care for every patient

Insurance & Payment

We work with many major insurance plans, including employer-sponsored and individual policies. Coverage varies by plan, so please contact your insurance provider or our office to verify benefits before your visit.

  • Many commercial PPO and HMO plans
  • Selected Medicare and Medicaid plans (varies by location)
  • Self-pay options and payment plans for some services

Preparing for Your Visit

  • Bring a photo ID and your insurance card to each appointment.
  • Arrive 10–15 minutes early to complete any necessary forms.
  • Bring a list of current medications and allergies, if available.
  • Write down your questions so we can address your top concerns.

If you have questions about which doctor is the best fit for your needs, or which insurance plans our medical clinic accepts, contact our front desk before your appointment so we can help you choose the right provider and plan for your visit.

Mercy Family and Pediatric Clinic

Mercy Family and Pediatric Clinic – Walk-In Primary Care in Houston | Available by Appointment

Visit Mercy Family Clinic for walk-in primary care and on-site services in Houston. Open Monday — Friday 9:00am — 5pm. Call 832-956-1897 or email [email protected] to learn more.